F.A.Q

F.A.Q

Frequently Asked Questions

Do prices on your website include transaction fees ?

Not, we don’t . All transaction fees are covered by the client and are not included in our tour prices. Please see the our term and conditions  and  methods of payment.

Should I take cash or credit/debit cards?

We strongly recommend to bring a bit of cash when coming to Peru, the most accepted foreign currency are American dollars. As to the credit cards, there are ATM’s available in every city you visit, so it is easy to withdraw soles or dollars. However you should verify with your bank before your departure, if you card is accepted in foreign countries.

ATM’s machines are not available at remote areas like Colca Canyon, Titicaca Islands, Inca Trail and the jungle.

Should I get traveler’s insurance to travel to Peru?

We suggests each of the clients  must come with an travel insurance and We advise you to do it directly in your country prior you visit  Peru.

Are domestic flights included for the travel packages ?

Not , they aren’t . usually quoted separately for all internal flights within Peru.

For Inca Trail  reservations.

How far in advance do I need to make a Inca Trail reservation?

As far in advance as possible. The government has strictly limited the number of people permitted on the Inca Trail (permits are issued to about 200 trekkers per day plus 300 porters). We therefore recommend that you try to make your Inca trail reservation as far in advance as possible as soon as you know the dates of your international flights.

How should i book the Inca Trail with ISIC Card?

If you make a trek booking at the student price must send us a copy of your ISIC card at the time you pay the trek deposit.  If you fail to bring your Original ISIC card on the trek, the government authorities will not allow you to start the trek. “You will not be given the opportunity to pay the difference in price!”

 Do you  charge extra for Single tent supplement?

Yes, If you  want not  to share a tent with anyone else and the extra cost is US$ 50.00 for the whole trip.

 What happen if  i changed  my Passport number?

Some time people   need to make their bookings  for the inca  trail using an old Passport , then they updated with the new Passport  number , So we  strongly  need a copie  of the old and new passort  to  make the change at the INC office (National Institute of Culture Cusco) and  the Change fee is $10.

How do we have to hire the extra porter ?

if you wish to order an extra porter (Inca Trail Only) it MUST be done at the time of booking or permits will be sold out.

Do we climb the Huaynapicchu with the Guide ?

The guide will not climb the Huaynapicchu mountain with the trekkers.

When does Machupicchu Open/Close?

The ruins of Machu Picchu is open at 6:00am and closes at 5:00pm

How long does it take to get from Cusco  to Aguas Calientes ?

Cusco – Ollantaytambo by bus is around 1hr 45 min. to 2hrs. The train ride from Ollantaytambo to Aguas Calientes takes another 1hr 45 min. to 2 hours. So think about up to a total of 4 hrs; Aguas Calientes back to Cusco is the same travel time.

How long is the walk from Aguas Caleintes to Machupicchu ?

The hike up to Machu Picchu takes around 1hr 45 minutes up and 1hr 30 minutes to go down to the town of Aguas Calientes, if you take the bus it will be 30 minutes.

Testimonials

What Our Travelers Say

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Goay K profile picture
Goay K
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Recommended Very reliable service operator All went smooth and very supportive by all mean.
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Jhony H profile picture
Jhony H
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Pase unos momentos únicos conociendo lugares hermosos Buena atención del guía, nos ayudó bastante conociendo la ruta a diferentes estaciones, me sentí muy cómodo y en confianza el guía, recomiendo mucho a cualquier persona que desea conocer, contactarse con el guía, excelente todo.
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Samayra G profile picture
Samayra G
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Montaña 7 colores Tour dia completo. Quiero reconocer el gran equipo que esta detrás de esta agencia, empezando con el coordinador, conductor Rubén, guía Elías, un trato muy servicial y amable que siempre demostraron, yo que no soy la más rápida en subir montañas tuve mucha motivación y ayuda por parte del guía (Elías) se le agradece que sienta esa empatía, el desayuno y comida del tour muy rico... excelente servicio.
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Samayra G profile picture
Samayra G
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Excursión a las ruinas del Machu Picchu Agradecidos con el estimado Raúl que fue recibirnos a la central de autobuses en nuestra llegada a MachuPichu, siempre se mostró muy amable y servicial, el recorrido a MachuPichu fue algo majestuoso, Raúl contaba la historia de una manera didáctica, sin duda un día inolvidable.
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Samayra G profile picture
Samayra G
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City Tour Cusco Excelente servicio, puntual, cómodo, el conductor muy amable, el guía, el estimado Elias, dio una muy buena explicación del lugar y la cultura.... Cusco sin duda un lugar iconico del Perú, doy gracias tambien por las recomendaciones de lugares donde comer y comprar...
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Yiseth O profile picture
Yiseth O
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No te lo puedes perder! Wow! No se lo pueden perder! Una vista única. El guía atento en todo momento, siempre nos esperaba para avanzar, nos animó siempre, la logística excelente, el transporte en tiempo, la comida buffet que nos incluía el tour deliciosa, probamos varios platos típicos y el plus las mejores fotos grupales tomadas por el guía.
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Yiseth O profile picture
Yiseth O
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Machupicchu! Tour con la mejor Agencia! El tour fue único, me encanta que nos dan recomendaciones sobre horarios, cuando es la mejor hora de ingreso, horas menos concurridas, mejores ángulos para las fotos, etc. La explicación del guía 10/10, respondió todas nuestras dudas y tiene una gran pasión por la historia del lugar la cuál transmite. La logística excelente, desde que llegamos a Cusco nos entregaron todos los ingresos de todos los tours y no hubo absolutamente ningún retraso. La puntualidad fue increíble.
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Yiseth O profile picture
Yiseth O
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Excelente Agencia! Super recomendada! El tour excelente! Nos mostraron los principales destinos turísticos de Cusco y sus alrededores. El guía con gran conocimiento, respondió todas nuestras inquietudes, amable, paciente. La logística excelente, transporte a tiempo, atentos en todo momento.
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Geomar U profile picture
Geomar U
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Excelente Servicio!! Todo bien programado, los tiempos, las visitas, los guías, los vehiculos, todo perfecto, 5 estrellas
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Geomar U profile picture
Geomar U
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Excelente Servicio!! Todo muy bien coordinados, con ellos ya no te preocupas de nada, te hacen la vida mas facil, super recomendables.
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