Terms & Conditions
BOOKING
For making the booking , we need all Passport details (Exactly as it appears on your Passport )
- First Name
- Last Name
- Passport Number
- Nationality ,
- Date of birth
- Gender
Please email us a picture of their Passport or scanned copy of the passport of each Clients at peru@cuscodestinations.com
The permissions for INCA TRAIL and HUAYNA PICCHU MOUNTAIN are limited spaces and must be reserved and purchased in advance. we need this information at the same time as your booking.
NOTE: In the case of the passport number has changed due to renewal after make the booking, you will need to bring a legible copy of the old as well as original of the new Passport, because at the inca trail checkpoint , you must present the Passport used to get your permit ,otherwise you will not be allowed to enter the inca Trail.
Please inform us of this change so we can update this information for all your reservations. This modification has to be made prior your trip in advance to avoid or create a inconvenience to update it at the last minute. Also we will let you know the extra cost incurred for these changes
DISCOUNT STUDENT CARD
To get a discount as student for the entrance fee to Machupichu or Inca Trail ,according the regulations from Ministery of Cultura this discount applies for students, we require a scanned copy of a valid student card ( University card) OR Student Visa ( issued by the peruvian Consulate ) to info@cuscodestinations.com.
There is a discount ONLY if the student card show the valid student ID card with 5 request print it on the university card ( university name ,student name,student picture,issue date and expiration date ).
DISCOUNT CHILDS
Children under 16 years old receive the same discount as a student and child’s passport must be provided at the time of the booking in order to apply the discount.
PAYMENT & DEPOSITS
Depending on availability,the deposit per person for the chosen program is requested at the moment of the booking, which is used to purchase permits ,entrance tickets,train tickets,etc and secure your reservations and departure date.The Deposit amount might vary according to service.
We require a deposit in order to secure and confirm your the booking as follow:
For Inca Trail & Alternative Treks & Machupicchu Tour:
It required 40% of pre-payment per person
For Tour Packages and Day Tours :
It required of 50% of pre-payment per person
The deposit ( Pre-Payment ) is Non – Refundable and non-refundable and not transferable for all the bookings and in case the full amount has been paid we will refund the money according the cancellation policies and the cost of the refund transfer will be cover by the client.
The payment can be Partial or full payment, it depend by the client.
Deposits can be paid through PayPal or Western Union wire.
Please note that there are costs involved for PayPal and Western Union transfer – in both cases the costs will be paid by the client .
There is a 6% fee for deposits using PayPal and deposits via Western Union have variable fees.
PAYMENT OF FINAL BALANCE
The remaining balance of the program has to be paid upon arrival to Cusco and prior to your trip’s departure unless by prior arrangement and the indications that you will receive from your travel advisor . Also you can pay the balance with cash in dollars or peruvian soles which is highly appreciated and avoids any service fees, you can come to our office or we can meet with you in your Hotel days before your trip. please when paying with cash ensure that your bills in USD are clean, without marks or rips.
Note:
* once procesed the payment you agree with terms and conditions
*The bookings are confirmed under availability and according Term & Conditions.
CANCELLATION POLICY
Notification of cancellation must be made in writing to peru@cuscodestinations.com
The penalties will apply depending on when the cancellation notice will be received.
The cancellation charges are as follows:
For Tour Packages
60 days before : the desposit is Non-Refundable
60 to 31 Days: 60% of program price
30 to 16 Days: 80% of program price
15 to the Day of Departure – No show has a penalty of 100%.